What personally identifiable information does AWOLPET.com collect from me?

Personal information is gathered when you register. During registration, AWOLPET.com asks for your name, address, email, home and work phone numbers, the names, species and rabies tag number of your pet(s) and the name, address and phone of your veterinarian.

How does AWOLPET.com use my information?

AWOLPET.com must have your contact information in order to deliver its service. AWOLPET.com will release only specific information to a person who enters correct information taken directly from your pet's rabies tag or pet identifier. When you register, you may choose to have AWOLPET.com release your pet's name, your name, your work and home phone numbers, or you can choose to not have your name released to the finder of your lost pet.

AWOLPET.com may compile users' demographics based on the information provided to us upon registration, from our server log files or from surveys. We may do this to better understand and serve our users. If done, this information will be compiled and analyzed on an aggregated (not individual) basis. AWOLPET.com may share this aggregated data with advertisers or business partners. Importantly, the primary objective of AWOLPET.com is to provide a pet registration service to help reunite lost pets with their owners. We will not compromise the information you give to us.

What are cookies and how does AWOLPET.com use them?

As part of offering and providing services, AWOLPET.com may use cookies to store information about you. A cookie is a small amount of data sent to your browser from a web server and stored on your computer's hard drive.

(1) (1) Remind us of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized service. This cookie is set when you register or "Sign In" and is modified when you "Sign Out" of our services.

(2) Estimate our audience size. Each browser accessing AWOLPET.com is given a unique cookie that is then used to determine the extent of repeat usage and usage by a registered user versus by an unregistered user

AWOLPET.com also collects IP addresses for system administration.

With whom does AWOLPET.com share my information?

As a general rule, AWOLPET.com does not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith the law requires it or under the circumstances described below.

Business Partners and Promotions: From time to time, we may provide the names and addresses of our customers to carefully selected providers of pet goods or services we believe may be valuable or of interest to you. If you do not want to receive such offers, you may either tell us when you register, or you may elect not to receive the offers at any time by sending an email to promotions@AWOLPET.com. AWOLPET.com's primary goal is to use your registration information to help reunite you with your pet. We will not compromise the information you give to us. Additionally, AWOLPET.com respects the relationship between veterinarian and client. AWOLPET.com does not and will not generate client lists.

Third Party Data & Data in the Aggregate: Under confidentiality agreements, AWOLPET.com may match non-personally identifiable user information with third party data. AWOLPET.com may also disclose aggregated user statistics (for example, 45% of our users are female) in order to describe our services to prospective partners, advertisers, other third parties, and for other lawful purposes.

Other: AWOLPET.com may also disclose account information in special cases when we have reason to believe disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating AWOLPET.com's Terms and Conditions, User Agreement or may be causing injury to or interference with (either intentionally or unintentionally) AWOLPET.com's rights or property, other AWOLPET.com customers, or anyone else who could be harmed by such activities. AWOLPET.com may disclose or access account information when we believe in good faith the law requires it and for administrative and other purposes we deem necessary to maintain, service, and improve our products and services.

What is AWOLPET.com's policy on allowing me to update, correct, or delete my personally identifiable information?

In order for AWOLPET.com's service to work for you, you must keep your personal information current. You may do so at any time by logging in using your username and password and clicking on "Pet Owner Information."

What security precautions are in place to protect the loss, misuse, or alteration of my information?

Your AWOLPET.com Account Information is password-protected so you and only you have access to this personal information. AWOLPET.com recommends you do not divulge your password to anyone. AWOLPET.com will never ask you for your password in an unsolicited phone call or in an unsolicited email.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, AWOLPET.com cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.